Monday, January 24, 2011

Non-refundable ticket cancellation: Airlines to return money

Inside a big relief to air travellers, domestic airlines have agreed to refund passengers all prices barring the base fare if a non-refundable ticket is cancelled.

However, passengers can avail this facility only if they cancel their tickets two hours previous to the flight departure.

"At a working group meeting held recently, the airlines have agreed to refund passengers for non-refundable ticket as well.

"The civil aviation secretary has already sent instructions to all of the airlines in this regard,"Air Passenger Association of India (APAI) President D Sudhakar Reddy said.

The decision, that would offer succour towards passengers, was taken at a meeting of the working group of the Civil Aviation Economic Advisory Council which is heading into problems relating to bringing transparency in fixing of airfares and protect buyer interests.

Reddy, a member of the group representing passengers' interests, mentioned the airlines have also been told to appoint a nodal officer to especially deal with this sort of issues.

Apart inside the base fares, fuel surcharge, passenger support fee, user or airport development fee and taxes are another components that an airline charges inside the passengers.

As per the decision, all these components would be refunded in case of cancellation of the ticket.

The decision was taken at a meeting of the six-member Working Group, which comprises all stake holders— airlines, DGCA, buyer groups, market experts, of the Aviation Economic Advisory Council held on January 18 in New Delhi.

Besides passengers, the group comprises representatives of travel agents, Air India ane no-frill carrier IndiGo.

"After discussions, the DGCA gave a presentation towards Council as well as the Working Group on a problem right after which airlines agreed towards proposal," Reddy said.

Reddy mentioned that APAI has also demanded inside the government that it must do away of the support tax on tickets which it introduced inside the last budget.

"We have asked the government to abolish the support tax on air tickets because it is against the International Civil Aviation Organisation norms and not in line with international practice," Reddy said.
Source: DNA India
Author: Yatra.com International

11 comments:

  1. Wow, that is some useful information and advice for the rest of us! I have been there and I can second that your coverage is way better than others. It’s generic and it praises the information presented in a post. Kudos for the great work!
    Cheap Flights To Dubai

    ReplyDelete
  2. I really like your post because this is very important and should be disseminated to every travelers who wants to go to India. Its good to know that there are this blog that take some effort on sharing useful information! Keep going!

    ReplyDelete
  3. Nice Sharing. Latest Jobs in Asia and Gulf at http://toppakjobs.blogspot.com

    ReplyDelete
  4. Specially for tourism those want to travel in India having good facilities with These airlines flights and also in some emergency case they cancel their ticket with refundable money.

    ReplyDelete
  5. In the car hire it works much better. Check it at http://www.auto-europe.co.uk

    ReplyDelete
  6. buy Comedy tickets

    An online website providing a range of sports tickets, concert tickets, comedy tickets and more at affordable prices. Get cheap tickets for Bon Jovi concert, Bruce Springsteen, or Wicked theater.

    ReplyDelete
  7. Generally, for tourism those who want to travel in India are having good facilities with these airlines flight. Moreover, they can also cancel their ticket with refundable money in some emergency case.

    ReplyDelete
  8. This is a very good news for all air travelers because sometime we have to cancel tickets due to some urgent needs and refunding of money is a great help for us.

    ReplyDelete
  9. very very helpful for passengers.. thank you very much Sir D Sudhakar Reddy.

    ReplyDelete
  10. This facility make flyer more comfortable with airlines and they will love to try by air.

    ReplyDelete

Please Do not spam! click few Ads (Above or Right) Please.